Willamette Partnership researched various workforce development programs led by water utilities throughout the country to see what type of solutions water utilities are implementing to address their workforce needs. Although a variety of program types exist and many have overlapping goals and methods, most programs can be generally categorized by the following common program types:
- Outreach, Awareness, and Education
- Youth Workforce and Internships
- Summer Labor
- Internal Training, Mentorship, and Knowledge Transfer
- Procurement, Contracting, and Hiring
- Support Services
The typical purpose, structure, and key lessons learned from each program type are described below along with a prominent example of a water utility implementing such a program.